Senior Director Quality Management
Life Flight Network
Silverton, Oregon
Susan Gidding is the Senior Director Quality Management at Life Flight Network. She has worked in the Air Medical Industry for 25 years. Susan has worked in the healthcare field as a Critical Care and Flight Nurse. She has extensive experience in Quality Management and Patient Safety. She holds a Master of Science degree in Health Science with an emphasis in Health Policy. Research includes Utilization of Air Medical Resources and Crew Resource Management in the healthcare industry. She has presented at national healthcare quality, patient safety and aviation conferences. Topics included: Quality Management, Human Factors, a Just Culture, Crew Resource Management, TeamSTEPPS, Crew and Patient Safety, Highly Reliable Organizations, and Cognitive Bias.
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Successful Failure: Where Positive Outcomes Invite Disaster
Monday, November 4, 2024
12:45 – 13:45 MST